My Decision To Try ClickList…
Recently, I heard about Kroger ClickList on the radio, and it made me wonder! “Order Online…PICK UP at store” is their motto. But is it worth it? What’s it really like? Now that it is finally available in my area, I was pretty excited to at least try it out…if it meant not packing and unpacking the kids from my car.
The thought of letting someone else possibly mess up two weeks worth of groceries for my family made me nervous, but I felt prepared to take a risk. So I tried it out, and here are my thoughts!
To start, I went online to the Kroger ClickList website and signed up. This process was really simple. Once I was registered, I was able to link my Kroger card to my account to get the Kroger price and to keep earning Kroger Fuel Points. If you shop there, you already know that for every 100 points you earn, you get $0.10 off a gallon of gas.
One month, when we were still buying special formula for Jax, we racked up over 600 points (WOWZA). So that’s $0.60/gallon we saved when we got gas.
Online Grocery Shopping
Next, I tried to search for my groceries using the Search button at the top of the page (the magnifying glass icon). I found this part pretty easy, and anything I wasn’t able to find by typing in specifically, I found under Categories. I added everything to my cart, and double checked my online cart against my written shopping list. The part I really appreciated about online shopping was the “Add Special Instructions” option below each item.
For example, under strawberries I wrote, “Smaller strawberries if possible, please check for mold!” *(Just a little-known fact that larger strawberries mold faster, and hide mold in the center of the container better than smaller strawberries!). I wasn’t sure if a teenager would be carelessly grabbing items without checking them, and they included the option for me to be picky….so why not? 🙂
Next, I went to the digital coupons section and added everything that applied to my order. It was a major disappointment to find out that I couldn’t use paper coupons. Especially considering that once you spend a certain amount of money in groceries, Kroger sometimes sends you paper coupons in the mail. LIKE FREE DAWN DISH SOAP. I use Dawn for everything…but if I want to use my paper coupon I am forced to go inside. For one item. No thank you, I’ll just gripe about it. So I’m hoping they change that really soon. Technology is forever evolving, so maybe they will implement a QR scanner onto paper coupons so they can be loaded onto my savings card as a digital coupon?
Kroger Executives, I have ideas here! Are you reading? Just kidding.
But if you were, you’d know where to reach me…
Nonetheless, this whole “no paper coupons for free Dawn dish soap for you unless you come in the store” thing wasn’t a total deal breaker. I found loading the digital coupons onto my savings card pretty easy – my card was already linked, so all it took was the click of a button! The coupons were also very organized and easy to look through. My only real issue was whether or not to load the Save 50 cents off two Ben & Jerry’s pints of ice cream coupon. I mean, who could say no? Unless bathing suit season is coming up….which it is….so with respect to my figure and all those who have to see me in a two-piece, I probably wouldn’t.
I totally did.
Checking Out & Submitting Order
At this point, the website really just wanted me to select the time and date I wanted to pick up, the location, and then to submit my order. Pretty easy stuff. Once my order was submitted, I received a prompt email that included all of my pick up information, my estimated order total, and instructions for my arrival to the store.
Unlimited Changes To My Order
Because I submitted everything a few days ahead of time, I could log back in and make changes to my order if needed at any time before 11:59p.m. the day before pickup. This is really awesome, because the Hubby always asks me for that ONE thing that I totally forget. Sorry darling. I was a little disappointed that I couldn’t add anything the morning of, but at the same time I understand! The employees that assemble everything for you do it for less than $5. I’ll happily pay someone $5 to go into the store while my kids sleep in the back seat, grocery shop for me, and load it into my car!
Picking Up My First ClickList Order
When I arrived at the store, there was a designated area of parking spots with signs. All I had to do was call the number listed on the sign, and the employee on the other end of the line only needed my name. Then they quickly brought out my order, went through any substitutions that were required for the items I wanted which were out of stock, and processed my card with my digital coupons already included with the total.
The substitutions in my first order worked out in our favor. We requested a few Kroger brand items that happened to be out of stock, so Kroger substituted them with name brand items at the Kroger brand price. WINNING! I wonder if I order Kroger brand ice cream, could they substitute it with Ben & Jerry’s? Next time. The employees were very respectful of my kids sleeping in the back seat as they loaded everything into the trunk.
I wish they’d always sleep in the car, little boogers.
No Tips Accepted
A nice added bonus for me, with all my attempts to be frugal with a one income household, is the fact that they cannot accept tips! Which is great, because I feel that the $4.95 fee they charge for my $150-$200 total order is well worth it.
I absolutely recommend Kroger Clicklist! As long as you aren’t an extreme couponer or someone with a very tight budget. Because your order total depends on each item’s price the day it is PICKED UP and not the day it was ordered online, I would certainly give yourself room for $10.00 in price differences as a buffer for a large order. Just because it’s on sale online when you placed your order on Tuesday, does not mean that price will remain the same when you pick it up on Friday. Digital coupons are also not reflected online in the order total.
Note: The screenshots in this post were taken after the first order, and are not the original pictures from my first experience with Kroger ClickList. I am in no way receiving compensation for my review, although Kroger should probably consider it! 😉